Data Safety & Account Deletion
This page summarizes what data Centinela collects, how it is used and protected, and exactly how to delete your account and associated data. It is designed to align with the Google Play Data Safety and Apple App Privacy disclosure requirements. For full detail, see our Privacy Policy.
01 Data collected & purpose
| Data type | Purpose | Linked to you |
|---|---|---|
| Email address | Account creation & login | Yes |
| Location (approx/precise) | Show nearby alerts; place your reports | Yes |
| User content (reports, photos, messages) | Core app functionality | Yes |
| App activity & diagnostics | Reliability & improvement | De-identified |
| Device identifiers / push token | Deliver notifications | Yes |
02 How your data is protected
- Encrypted in transit using industry-standard TLS.
- Credentials are hashed; access is restricted and audit-logged.
- Reports are shown to the community without revealing your identity.
- You can request data access or deletion at any time.
03 Data sharing
We do not sell your data. Data is shared only with vetted service providers (hosting, maps, analytics, crash reporting, push, AI moderation) under confidentiality obligations, and where required by law or to protect safety. See the Privacy Policy for details.
04 How to delete your account & data
You can delete your account and associated personal data directly inside the app — no email required. Here's how:
- Open Centinela and go to Settings → Account.
- Tap Delete account.
- Confirm your choice (you may be asked to re-enter your password).
- Your account is deactivated immediately and permanently deleted within 30 days.
Prefer to request it by email?
Send a deletion request from your registered email to support@getcentinela.app with the subject "Delete my account". We will verify and process it within 30 days.
05 What is deleted & what is retained
- Deleted: your email, account profile, push token, device identifiers, and the link between you and your content. Draft and personal data are removed.
- Anonymized/retained: to preserve the integrity of community safety records, some published alerts and zone-chat messages may be retained in de-identified form (no longer linked to you).
- Legal retention: limited data may be kept where required by law (e.g. fraud prevention, financial records) for the minimum necessary period, then deleted.
06 Your privacy controls
- Location: grant, limit (approximate), or revoke in your device settings at any time.
- Notifications: manage or disable push in app or device settings.
- Access & export: request a copy of your data via support@getcentinela.app.
07 Contact
Centinela LLC — Privacy team
support@getcentinela.app